Frequently Asked Questions

If you do not find the answer you are looking for here, feel free to shoot us an email!

Our exulTEAtion loose leaf teas are available within the contiguous 48 states via FedEx only. Orders placed by noon MST on Monday through Friday should ship within two business days.

Orders up to $50 (w/o tax) will ship direct to you for $9.95

Orders $50+ (w/o tax) - free shipping

*In the contiguous 48 states only.

Within 30 days of the original delivery date, exulTEAtion is delighted to receive any loose leaf tea (25 grams or larger) back from you and issue you a refund.

Your satisfaction is important to us!

You earn Tea Troupe points for registering with the site and for every dollar you spend.

You will see them as redeemable in the checkout page once you hit 100 points for no less than $10 off.

You can also click on your name at the top of the site and view them in your account.